Letter of Recommendation

    Dear Chris,

   I just wanted to take a moment to thank you for everything you did for us (and continue to do for us) with regards to the purchase of our home of Candlewood Lake. Over the years we have purchased many homes in several different states, and this was by far the best experience we have ever had.

 The entire experience was extremely positive. You were always available to meet our schedule, even at irregular times, and never made us feel like we were an imposition. Every step of the process from making the offer through closing, was easy, pleasant and without any surprises. We also appreciated your assistance in finding the right professionals for everything from our inspection to having our well and septic tested.

 But what we have appreciated most has been your service after the sale. Since we closed on the house you have continued to be a great resource and have gone out of your way to help us get ready for the summer – that included taking the initiative to pick up a part we needed for our boat (and installing it) so we could enjoy Memorial day weekend on the lake.

 In a day and age where customer service is usually nothing more than lip service, you continue to be of great assistance to us as we get acquainted with the lake. With your help we are already enjoying the benefits of life on the lake. We truly appreciate our new found friendship with you.

 If there I ever anything we can do to help you in any way, please don’t hesitate to reach out to us. We have already referred friends and feel strongly that everyone who is in the market for a house should be lucky enough to experience the benefits of working with you.

   Thanks again… we’ll see you on the lake!

   Best Regards,

    Steve & Kim M. 

Chris,

I just wanted to take a moment to thank you for your outstanding work in helping Barb and I locate the perfect house for us.  Your diligence and persistence over the past 4 months, taking us around to over 40 houses is much appreciated.  You always provided a professional perspective and your knowledge of the area and the market was an invaluable contribution to our decision-making.  I can’t say that I will miss our house-hunting trips, having looked at so many recently, but I will miss your insight although I know I can always count on your help as I get to know this area.   I will recommend you to any BIPI employee relocating into this area.

Best,

DS

To Future Home-Buyers and Coldwell Banker,

I would like to extend my fullest recommendation for Chris Robins, Realtor, E-Team at Coldwell Banker for his outstanding work as my representative during my recent home-buying experience. The process for finding the right home for my family had several challenges, and Chris went above and beyond our expectations and helped us through each step.

We initially placed an offer for a different house in Brookfield, and had an accepted offer. However, once we had the home inspected, we discovered that there were several issues stemming from the grade of the property. Chris advised us to seek the opinion of several subject matter experts. He never rushed us through the decision, and in the end was happy to see us withdraw the offer because he wanted us to be completely comfortable and happy with the house we chose.

The house we eventually purchased had its own set of unique challenges. Most significantly, the appraisal identified a missing permit for one of the home’s bathrooms, which the sellers neglected to have fixed when they originally bought the home. The sellers, their realtor, and the selling attorney were extremely difficult to work with, but with some hard work and some proactive steps on our part we were able to attain the correct documentation. It took a great deal of patience on everyone’s part, but Chris stayed intimately involved and positive throughout the closing process and made himself available for several different inspections and negotiations that allowed us to finally close on our new home. Without his expertise and professionalism, the deal never would have been done.

My wife and I are extremely happy with our new home, and send a sincere “thank you” to Chris for his hard work. If we ever need the services of a realtor in the future, we will look up Chris by name.

Sincerely,

Phil, Brookfield, CT